Information Technology Services and Support have become the most desired service, as this enables an organization to focus more on their core competencies. IT LOGIX, in addition to helpdesk solutions, provides assistance in a wide variety of ways. Whether your issue requires remote or onsite help, our experienced consultants are able to resolve it quickly and efficiently in order to maximize your uptime. Our helpdesk support services follow industry best practices and include the following:

• IT Infrastructure Design & Deployment
• IT Service Management (ServiceNow, JIRA)
• Managed IT Services
• Onsite Support
• Remote Support
• Problem tracking
• Robust usage reporting
• Root cause analysis
• First-call resolution goal with prioritized escalation
• Bilingual access across all Canadian time zones

Request a Free Consultation
Learn how your business can benefit from the experienced IT support managed services that we offer. To find out how our support personnel are ready to resolve your technology issues with speed and efficiency, contact us today!

Proven IT Support Specialists
Our proven IT services include easy-to-access helpdesk support that will help you troubleshoot and resolve issues as they come up. Our dedicated support team is ready to handle your technology concerns providing a single point of contact for all inquiries, requests for service, and other technical assistance.